NOTE: Openreach aims to cover 4. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. 99 on CityFibre (previously £38. Most broadband providers, with the exception of Virgin. The appointment can be as soon as possible. 2 million. FTTP network rollout has steadily continued throughout the quarter with Openreach covering 9. You’ll then be able to use your same old phone to make. Sign in to My Virgin Media a. In addition to the more commonly used narrow trenching techniques, Virgin Media also installed new cables in existing underground ducts and used Openreach’s overhead telegraph poles. 2Gbps trial (we’re expecting that package to launch soon too – possibly before Openreach’s new 1. Fibre cables run from the exchange to the cabinet on your street, which then connects to your home via the old copper phone line. See full list on broadband. Otherwise GBB appears to offer a mix of ADSL, FTTC, FTTP and G. But in 2017, rather than remain the infrastructure arm of the business, Openreach was incorporated as a separate company within the BT Group. Click & Collect. If customer service is a concern, you can check out our survey results to see which providers had the best scores. Admittedly these will make more sense if you already have a basic. 17/09/2016 · hi, this is the quick version video on how to wire up the nte5c master socket on completely new wiring so a new install of a telephone line. City Fibre will also be building their infrastructure from new, whereas much of the VM network is relying on infrastructure installed more than 20 years ago by the former cable TV companies. Now to my Issue: I opted for the self-installation ki. Virgin Media brags that it offers speeds that are up to 16x faster than those offered by BT and Sky. Excludes broadband faults and broadband network outages. Openreach and BT often lower or waive this if you’re signing up to a broadband package too. Now includes labelling on top plane – “Master Socket 5C”. (I am unsure if this will involve drilling or not, it’s a rental property so permission would be needed). But their fixed line broadband base took a hit. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. With Sky on OpenReach I’d pay £29 (£37 after 18 months) for 60 Mbps and £39 (£49 after 18 months) for 100 Mbps. But you will have heard of BT, BT Broadband. They won’t move extension sockets and cannot guarantee they’ll be able to re-connect the extensions. Produced by Openreach. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. You’ll need to connect the phone line from your ISP to the ‘line’ port on the socket. As one of the world’s biggest communication companies, we connect millions of homes and businesses across the UK. And there's nothing to it: Your new supplier will send you a new router and inform you of the activation date. Turn on and get connected. e. I have the most. Connecting Hub 3 To Extensions Virgin Media Community 4797660. The only allowable socker is a 5 amp 3 round pin one. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. The new process would also allow seamless switching between physically separate networks, such as from Openreach to Virgin Media, Hyperoptic or CityFibre, allowing consumers to take advantage of. I have also checked outside and there is no box either on my property or on my boundary wall. Regardless of voice or not, you will not need a master socket as voice will be VoIP if you decide to take it. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). You’ll then be able to use your same old phone to make. Iddentitftyg nounrtqpim 5If you live on a new-build development, chances are you'll have FTTP (via either Openreach, Hyperoptic or another full fibre network), or a cable service that offers ultrafast speeds, such as Virgin Media. My Virgin Media App. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. We tried to plug it into the SAT and RETURN but that didn’t work, the base light kept blinking green and never went to. The town of Swandicote is interesting. My landlords were using Sky but it has low speed in this area so I am planning to go with Virgin Media's M125 Fibre broadband deal. Select the correct HDMI input for your box. Re: OpenReach line at previous Virgin Media address. In some cases, we’ll use an internal fibre converter. Security matters. Account - Mobile. A month ago we booked through our phone and broadband provider, John Lewis Broadband, for a BT Openreach engineer to move our master socket because the room where the master socket currently sits is being changed to a bathroom. Ca. The situation described above is what recently. The change was imposed by Ofcom as a means to foster more. Receive a visit from an engineer, who will connect your line. 95. Then, connect the white power cable to your Openreach modem and your power socket. Your telephone service from any of the UK Service Providers, other than Virgin. BT Openreach Telephone Master Socket NTE5c MK2 & VDSL/ADSL Faceplate MK4. Virgin Fibre Areas only. connect your customer’s router next to the ONT. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Manage Your Account. Virgin Media Quickstart set up. Some install their own poles too. Forum; Apps. BT no longer charges a 'broadband cease charge'. 30/05/2018 · nte5c mk2 replaces nte5a master. The new Openreach Master Socket 5C is a tool less design and has become part of standard kit. Up to 3 WiFi Pods if needed. CantTesteThis Gig1. However, since 2017 it runs as a separate company, although one that’s still a subsidiary of BT group. Switching Virgin to Openreach. STL lands prime role at Openreach. Teki Screwfix Select. 95. The architecture of the Virgin Media network is often referred to Fibre to the Node, and is based around DOCSIS. That time has now elapsed and still landline is being provided by Sky (incoming calls through Openreach socket into which phone is plugged). Depending on the provider and package you choose, you might be able to avoid paying for line installation. 50 per month. The new business has outlined three ways it plans to upgrade the UK: Investment and innovation: Virgin Media O2 will bring together next-generation gigabit broadband and 5G services while expanding its network reach across the country. The VLAN thing is required for FTTC/VDSL if using your own router directly to the Openreach socket. If you run into difficulties or have a question about BT’s products and services, join our community andI have a Master Socket 5C. The Virgin system works off a different network to BT. This number should work on all networks (Openreach, Sky and Virgin Media), although the options given will be different. I've looked for an external box but cannot find anything. This means you see plenty of differences when it comes to Virgin. The VLAN thing is required for FTTC/VDSL if using your own router directly to the Openreach socket. Every OpenReach provider says they need to send an engineer to install a BT Socket. Then just connect your various devices to the dongle. If the problem goes away, then the fault lies with your wiring or devices. Reliability wise, generally both are fine for me (different areas can make this a bigger issue) Lower latency (HFC vs FTTP) if you have Virgin Media FTTP i. Ultrafast Broadband. Extension On Bt Master Socket 5c Connecting Router Avforums. That’s because the newly-merged Virgin Media-O2 looks set to establish itself as a competitor to Openreach and allow third-party companies to use its broadband infrastructure. You should be able to locate your telephone master socket, which would have a BT or Openreach logo on it, although you will not be using it a the moment if you get your. 0. Openreach policy is free FTTP for any development of 20 or more houses, with a sliding scale for developments below that size. Free. Virgin Mobile. How can I connect the cable from the FILTERED part of the master socket as I do not want to use a filter at the new point? I want to use a basic IJ11 modular socket for the new router point. You move into a new house and are told by your ISP that Openreach’s Fibre-to-the-Premises broadband network is available to the property, but soon after placing your order it becomes clear that some part of the network hasn’t been completed. £5. Connecting hub 3 to extensions virgin media community 4797660. All I am aware of terminate the fibre inside your house though. The socket itself looks like a small white box with a phone jack and several other ports. Direct Save Telecom. So typically they do remove the cable in to the house to fit their own cable, but it's just capped off outside so can be reinstated. A BT master socket. Customers can opt for a shorter contract of 6 months, but the new phone line installation cost then goes up to £79. Virgin Fibre Areas only. Engineer used 'spare pair' of blue cables for 'new' BT line. Buy this deal See all BT deals. Reply. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. As I said, they have a logo and trust me, I know the difference between a Virgin media logo and an openreach one. Sign inHowever, the current hardware only supports 1Gbps Ethernet speeds, while the new ONTs being used on Openreach’s 1. Turn on and get connected. However you do not need to be a BT customer to be using its network of cables. Does A Router Need To Be Plugged Into The Master Socket Quora. co. 99 for Infinity 2 and £9. If you have a landline phone from Virgin it is possible to extend that to other rooms, either with copper connection or off the hub which they are moving. Welcome to our Community Forums and thanks for. 4bn, which is only a “modest” rise on what it would have spent to upgrade its existing cables to. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. This is a self-install system that gives you a box containing all the gear you need, along with an app to walk you through the. Openreach providers. Like the TV cable we have too. Slide the battery back-up unit up and forward to release it from the wall. A master socket is the main socket for the phone line in your home, not an extension socket. . It might be useful to dig out your account number and details of the services you currently take before you call them. The BT Openreach Master Socket 5c Wiring Diagram is a key component of any broadband installation project. There are 2 reasons people can't get fibre on the standard network. As a result, there won't usually be any existing copper network in place, so you'll be limited in the choice of broadband provider you can. Openreach is the company that owns, operates and maintains the UK's phone and broadband line. The UK isn’t the first country to make this move. Up to 3 WiFi Pods if needed. Connecting Hub 3 To Extensions Virgin Media Community 4797660. then you can use the. The best wireless router for most people: Asus RT-AX82U. Rj11 Broadband Connections Diynot Forums. In order to use your own router with Virgin Media broadband, you'll need to plug your new router into your Hub, using Virgin’s kit as a modem. A max build rate of 3 million per year is envisaged. You should have around 50V DC across those. When it is all up and running, you'll need to tidy up the excess wires, else if you have a problem in the future and an Openreach tech on-site can tell you've been fiddling you'll get a charge! Oh and make sure whatever you use to trim the wires has insulated handles as those wires can carry 50V! 1 Thanks. Replace the cover, sliding to the right to close. You can have it posted to your home or collect it from a. In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was conn. SSL coax is extremely versatile and can be used in several applications. Virgin Media Quickstart set up. Sadly no, the virgin network is their own. After digging around it seems Virgin Media was at that address and it may be the current line. (Image credit: Virgin Media) Virgin Media could open up its cable network to its rivals for the first time, creating. We build and look after the network that allows communication providers to offer phone, internet, and TV services to the nation. uk. Fibre-to-the-cabinet (FTTC) is the most common set-up for fibre broadband. 1) Virgin has to move the 95% of their network that is HFC onto full fibre. Openreach then dispatched another engineer this one to investigate broadband. All you need to do is plug your adapter into the Hub, then plug your phone into the adapter and you’re ready to go. If we can’t activate your broadband remotely, we’ll book an engineer to install your line. Recent upgrades to the Virgin Media network to compete with FTTP have resulted in higher speeds. . Virgin Stream hub offering money-back for. If you want the socket any further into your home, you’ll have to pay a bit extra. ADSL: No. Ring virgin up, select option, I'm thinking of leaving for another reason. The upshot of this is that if you are switching to Sky from another provider on the Openreach network (this is pretty much everyone apart from Virgin Media) then you already have the right cables running to your property. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. [3] [4] [5] It is sometimes referred to as an "altnet" (alternative network provider), in reference to being an alternative option to Openreach. Openreach’s superfast network, which is available to 97% of the country, can only supply speeds of up to about 70Mbps. This option will not appear if your CLI is blocked. You can have it posted to your home or collect it from a. Someone over the age of 18 must be at home for the installation. I’ve ordered Vodafone Superfast 2 broadband and will receive the WiFi hub tomorrow. While it's possible to add inclusive calls. Free Virgin Media Hub 5 Wi-Fi router. If you opt for a Ultrafast Full Fibre broadband product, you’ll automatically get a digital phone line if you take a phone service. Off Site (Virgin Media) Works Works to be completed by Virgin Media will be highlighted in red and will encompass all works external to a developers site allowing the Virgin Media network to reach the development. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals I moved house with my family and we wanted to move to Virgin Media. You cannot connect a TalkTalk service to Virgin Fibre sockets. Excludes broadband faults and broadband network outages. You need to bear in mind that the existing copper phone line PSTN. Phone. However, if you have an existing Virgin Media connection, they offer a self-install package called QuickStart. The Master Socket 5C is a key part of the BT Openreach network, and it is essential for ensuring that you have a reliable and high-quality connection to the internet. 99/month for its older and disabled customers who rely on their landline the most. I think the black cable is Openreach but it's only outside and cut at both ends. A BT master socket. Bt Nte5c Master Socket Linebox Latest Design No Special Tools To Connect. Its Gigabit fibre broadband can deliver an average download speed of 1,130 Mbps, which is the fastest in the UK. Most broadband providers, with the exception of Virgin Media, use the. I have a separate VOIP phone so could go for VirginMedia’s options without a landline: £37/month for 54 Mbps and £42/month for 108Mbps. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. How do I get my OpenReach landline to connect to my new virgin media hub. Just started renting a new flat and virgin approved it for broadband service. 20/03/17 - 22:19 #5. 22/11/12 - 11:50 #6. We would like to show you a description here but the site won’t allow us. Connecting hub 3 to extensions virgin media community 4797660. damaged or vandalised green cabinets, including graffiti, or unattended cabinets with open doors. Tudor. But you will have heard of BT, BT Broadband. If you want to switch from a non-copper network (such as Virgin Media) to a copper network (such as Openreach, which is used by BT and Sky), then your property will need to have. My worry is how I would connect the new VF router as I'm sure the cable going in to the virgin router is for a virgin router only. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. It's all reversable so they're not locked in next time they're up for renewal. First of all, BT Openreach offers a wide range of broadband services to providers, including Fibre to the Home (FTTH), Fibre to the Building (FTTB), and Fibre to the Curb (FTTC). Their telephone service pre-dates the creation of Openreach & the unbundling. 24/04/2022 · bt nte5 master socket. ago. . Follow the instructions on screen to finish your setup. The house I moved to had VM, it has be renovated and I can see the cable wrapped around the telegraph post has not been connected to the house. Keep your router plugged into the main phone socket- where the overheadline terminates in your house- and keep any cabling plugged into it as. I'm thinking of leaving virgin media, currently have phone, broadband and TV with them and moving to VF for broadband only. I tried to connect the hub with an ethernet cable to the socket but the base light has been flashing green for over an hour now. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). Otherwise GBB appears to offer a mix of ADSL, FTTC, FTTP and G. The new Openreach Master Socket 5C is a tool less design and has become part of standard kit. * 2 x RJ-11 Telephone Ports. An alternative way to access broadband is via a mobile device, either a by dongle, MiFi or by tethering to. Unbeatable broadband speeds at the lowest prices in London – from £20/month*Find out more. Virgin Fibre Areas only. 08/05/2017 · firstly connect. Network. For areas limited to FTTC broadband, you have a choice between the Openreach and Virgin Media networks. published 9 April 2019. It shows the common types of ca. 99) and £36. Every OpenReach provider says they need to send an engineer to install a BT Socket. Virgin Media Reliability. 5 out of 5. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. and the change may be as simple as plugging the home phone into the broadband router rather than the socket on the wall. Understanding Bt Openreach Master Socket 5c Wiring DiagramIn today’s world, having a reliable internet connection is a must. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. The diagram provides a detailed overview of the physical layout of each component within the socket and how it all connects together. 2Gbps and 1. These lines are also open seven days per week, from 8am to. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Huawei DSLAM FTTC 384HD or H288. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. For our standard installation, our engineers will: connect an optical network terminator (ONT) within 1m of the nearest 13amp power socket and up to 10m from where the fibre enters the building. Erica122. My dad bought the 1gbps package and arranged the delivery for 13th March with QuickStart. Sign in . You would need to use VLAN=911 on. Sky, like most broadband providers in the UK, uses the Openreach broadband network to provide its services. Virgin Phone Switchover. on 25-09-2022 15:41. It is similar to the way Virgin Media install. The white cable is in with the Virgin cables, but looks a bit thin. My Virgin Media App. On the phone itself it says “no line” after following all the - 5198550 On a slightly related note does anyone know how flexible Openreach are with regards routing the incoming fibre cable? I don't have any power sockets on the side of the house where traditionally the drop wire is, the current copper cable comes round the side of the house to the back but even then the master socket is on a side of the room without power so I'd have to get them to bring the fibre. I have not long moved in this new house and all the connections in the house are phone connections all OpenReach. Solved: We have the quickstart pack but sadly cannot get broadband set up and working. They don't need the know about BT or why it was removed. No Virgin Media have their own network which is separate to Openreach`s. Mark is a professional technology writer, IT. No, you can keep using the same phone you’ve always used. Engineer simply switch out Virgin faceplates for Openreach and changed wires, leaving me without my still active Virgin phone line. Virgin Media Bundles;. Your device IP. We would like to show you a description here but the site won’t allow us. As I also mentioned, there are WiFi networks within range. I did so (actually had to buy the whole unit) and fitted the new faceplate,. Account - Cable. Virgin Stream hub offering money-back for. 15 Comments. 2 million premises passed (based on last month's statistics). This is the point where Openreach's responsibility for the line ends, and your. The Virgin one is easy to trace as goes directly to the other side of the wall. Welcome to BT’s official support community. In an attempt to help people understand the when and if Openreach has also changed its roll-out map to give a better idea of when. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. 0 Kudos. The SSL coax is standardised RG6 7mm cable size to fit any F-female connector. On the phone itself it says “no line” after following all the - 5198550. We would like to show you a description here but the site won’t allow us. co. The ONTs being used are the Nokia G-010G-T and an ADTRAN SDX 611Q. Previous. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. The idea of giving rival operators access to install their own fibre optic cables. 6mn passed by Openreach and about 2mn by Virgin Media O2. Direct Save Telecom. Further exclusions & legal stuff apply. Or they'll probably just re-activate the existing BT socket he likely has in the house, then say no need for an engineer lol. 6%, while Virgin Media was only slightly behind with 65. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. Switch on your TV, then using your own TV remote press the Input, AV or Source button. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Once a SIM card is inserted it operates like a mobile broadband router. Openreach cabinets have a triangular or star shaped insert, while Virgin Media use conventional keys (see below). We're rolling out Ultrafast Full Fibre broadband to 25 million homes and businesses by December 2026. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. Vdsl Faceplate Bt Infinity Broadband Sd Up Your Internet. I'm thinking of leaving virgin media, currently have phone, broadband and TV with them and moving to VF for broadband only. Access the test socket and home wiring terminations without using a screwdriver. Whether you include a landline service in your package is entirely optional. In my case the BT socket is no longer used at all and my phone. The wiring diagram for a BT Openreach master socket 5c is fairly straightforward. Options. This is the point where Openreach's responsibility for the line. Details. but if the nationwide switch-on does complete based on the footprints and taking into account the overlap between Openreach and CityFibre full fibre our database is showing 7,881,493 premises passed. The front of the NTE5C MK2 includes subtle curves to improve the overall aesthetics but external dimensions remain similar to the previous NTE5A. When getting a new phone line installed with an Openreach provider (practically any provider that's not Virgin Media), the first step is to contact the provider to book an installation. If you want it moved you have to get BT to do it. This is an NTE5 master socket with a removable lower plate that can be used with an ADSL faceplate. O2 mobile broadband. However you do not need to be a BT customer to be using its network of cables. If you already have a Virgin Media socket installed at your property. Like the TV cable we have too. A new secure password will be generated for you. All I am aware of terminate the fibre inside your house though. When the likes of Openreach and CityFibre have an Ethernet cable from their ONT to the router you believe its true fibre, but Virgin Media has coaxial cable from their ONT you say it’s “so called FTTP”. With the help of the diagram, you can easily understand the wiring that needs to be done and make. BT Phone Socket Identification Tool. You should be able to locate your telephone master socket, which would have a BT or Openreach logo on it, although you will not be using it a the moment if you get your. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Entertain me; Broadband Deals. SpeedThis means that the broadband router can be installed at either location and both will need ADSL filters. 0 (24 Downstream and 8 Upstream channels) * 4 Gigabit Ethernet LAN Ports. Other sockets are likely for extension landline phones. 1Gb. @BillyLenny1 When you call through and asked the nature of the call say " Technical ", the advisor should be able to help you with that master socket relocation. Subsequently the sockets are both right next to each other. ). Here at Openreach we bring people together. On the day of your visit. BT Phone Socket Identification Tool. This is the kind of fibre broadband you'll generally get from Openreach-based providers, including BT, Sky, TalkTalk, Plusnet, Vodafone,. You can also enter your address to get updates when full fibre (FTTP. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Openreach. With FTTP, you'll connect to the Ethernet socket on the Openreach ONT, so you just need PPPoE (so basically any router). Switching from Virgin Media (Reusing Master socket) Hi all, I have recently moved home and decided to stick with BT. Account - Mobile. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. We're network builders. Had no issues with old setup. Estonia and the Netherlands have already switched. 50 per month. Openreach Mk4 Vdsl Plate With Nte5c Mk2 Socket. 1 arrives) The addition channels would make it easier for. If you are having problems with your broadband connection, it is often worth checking the Master Socket 5C to see if there is a problem with the wiring. 99. Virgin Media installation times Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. Cable ISP Virgin Media UK has today announced that they were able to complete their roll-out of a new Fibre-to-the-Premises ( FTTP) broadband network in Swandicote (Derbyshire) “ much faster than would have otherwise been possible ,” which was done by combining three engineering methods in one location. Without microfilters you may get problems with your BT Broadband or hear noise on your phone line. Openreach Master Socket Nte5c Vdsl Mk4 New2019 Clear Cams Backbox 7 00 Picclick. Instead, pushing the tabs on the side of the lower half will prise the front from the socket, exposing the. . For many people, this means having a wired connection to the Internet, and not just relying on a wireless router. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. We might be held up over permission from a private landowner, for example. Virgin and Openreach do not share duct space. A BT engineer advised me to remove the faceplate and attach my router and landline to the internal socket. However, if you are leaving Virgin Media and desperate to get out of your contract early, BT will credit your new account with up to £300 if Virgin charges you termination fees. e, totally within a tiled roof) Before I bought the lease, I checked on VM website and get the impression that VM is serving to the property already. ensure network is correctly handled during demolition. WiFi Hub, Openreach box on wall new build. 04% of premises have a choice of one or more Gigabit speed services. That's badly worded, what they mean is we will 'upgrade' your master socket by installing an ONT and making your master socket redundant. PSTN stands for public switched telephone network – it's the copper phone network that delivers analogue landline phone services. Or you may be quicker than average! You won’t be involved the whole time. . There's a standard cost of £140 for a new BT Openreach phone line installation, but not every provider charges the customer for this. Everything up to and including the Master socket belong to BT. BT phone lines are available with our home broadband and TV packages, as well as our landline plans. For personal details, m y account is a business account but the router is used in a student household. Virgin Media installation times Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. It’s important work - and we need. What options are out there other than Virgin Media that do not use Openreach network? I just checked on their website using my postcode and their "services aren’t currently available in your area". In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was connected. However the kit just arrived and there is no coax socket anywhere in…Plusnet is a brilliant alternative to the bigger names in broadband.